At pevomart.com, we take great pride in the quality of our products and want you to be completely satisfied with your purchase. However, due to the nature of our products and to keep our prices low, we do not accept returns or issue refunds.
All sales are final.
Before making your purchase, please make sure that you have carefully reviewed your order and the product description. If you have any questions about a product before making a purchase, please contact us at Contact Us page.
Damaged or Defective Items
At pevomart.com, we take great care in packaging and shipping our products to ensure that they arrive in perfect condition. However, in rare cases, an item may be damaged or defective upon arrival.
If you receive a damaged or defective item, please contact us immediately. To ensure the best resolution of your claim, please take a video of the damage and send it to us.
If you receive a damaged item that is shipped by cargo, please open your box next to the cargo employee and tell the cargo employee to start the transaction by taking a report. Please keep the box and all packing materials, as they may be required for a claim.
Once we receive your claim and the required documentation, we will either send you a replacement item or issue a store credit.
Cancellation Policy
At pevomart.com, we understand that plans can change and unexpected situations may arise. However, due to the nature of our business and the fast-paced process of fulfilling orders, we do not accept cancellations for orders that have been placed.
All orders are final and cannot be cancelled or modified once they have been placed. We suggest that you carefully review your order and the product description before making your purchase to ensure that you are satisfied with your selection.
If you have any questions or concerns about a product before making a purchase, please feel free to contact us. We will be happy to assist you.
Thank you for choosing pevomart.com for your online shopping needs. We appreciate your business and will do everything possible to ensure that you have a positive experience with us.